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Accessibility + FAQs

This statement was last updated on 30th September 2025.

We at Ugly Mug are working to make our site 28 Church Street accessible to people with disabilities.

ACCESS

We have a level access entrance with a wide door and long door handle, the door opens outwards but a member of staff is always available to support customers when needed. 
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There is a downstairs accessible W/C with ample space to manoeuvre mobility aids, or to support a companion. 
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Disabled parking is available on the Market Square, Whitehorse Yard which is 150 yards from our front entrance.

If you find an accessibility issue on site, or if you require further assistance, you are very welcome to contact:

FAQS

Do you have parking?

We do not have parking on site, our closest public carpark is Jackson's Lane Car Park, NN8 4JU which is a 5 minute walk.

Can I book a table?

Yes! Please call us on 01933 222 665 or request a table through our online form below.

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Got a question?

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